Frequently Asked Questions
No registration, no referral and no waiting list. You do not need to leave your NHS GP to use YPC Health, and you do not need anyone to refer you.
We are an independent, CQC-registered clinic at 1 Skipton Road, Ilkley, LS29 9EH, established in 2017, with free parking outside the door. Individuals book online; employers can have most of what we do delivered on their own site anywhere in the UK.
If your question is not answered below, call 0113 531 4947 or email info@ypchealth.co.uk and a person will answer you. We do not charge for asking.
Booking, appointments and finding us
How to get seen, when we are open and where to come.
Booking an appointment
Do I need to be registered with YPC Health?
No. You do not need to register with us, and you do not need to leave your NHS GP practice. Anyone can book, and you do not need a referral from anybody.
How do I book?
Book online at any hour of the day, or call us on 0113 531 4947 between 07:00 and 17:00, Monday to Friday. Every appointment has to be booked before you arrive, so please do not call in on the off chance: we often have no one at the front desk because the clinician is with a patient.
How quickly can I be seen?
There is no waiting list. Appointments are often available within a few days, and our first appointments of the day start at 07:00 so you can be seen before work. Book online to see live availability.
What if I need to cancel or rearrange?
Please give us as much notice as you can. Appointments cancelled with less than 24 hours’ notice, and appointments that are missed, may be charged in full. Longer appointments, home visits, group bookings, occupational health work and training courses can carry a longer cancellation period, and we will tell you if that applies when you book.
Where we are and when we are open
Where is the clinic?
YPC Health, 1 Skipton Road, Ilkley, LS29 9EH. There is free parking on site, right outside the door. Search YPC Health in Google Maps or Apple Maps, or use What3words ///adopt.flats.major. Our Leeds address at 141 Long Causeway is a registered office for post only — no appointments take place there.
What are your opening hours?
Monday to Friday, 07:00 to 17:00. Saturdays, Sundays and bank holidays are by appointment only, which we are usually happy to arrange for medicals, group bookings and on-site work.
Can I be seen by video instead?
Yes, for GP appointments. A video appointment costs the same as a clinic appointment and can be booked from anywhere in the UK. Anything that needs a physical examination, a sample or a piece of equipment — a medical, bloods, an ECG, spirometry, a hearing test or ear wax removal — has to be done in person.
Are you an emergency service?
No. We are not an emergency or urgent care service and we do not provide out-of-hours cover. If you have chest pain, severe breathlessness, signs of a stroke, severe bleeding, a sudden collapse or any other emergency, call 999. For urgent NHS advice, call 111.
Out of hours, email info@ypchealth.co.uk and we will pick it up on the next working day. Messages sent through our contact form are usually answered within six hours during the working day.
Medicals, occupational health and employers
Occupational health is the majority of what we do, in clinic and on site across the UK.
Medicals and health surveillance
Which medical do I need?
Ask your employer, site or health and safety representative which standard applies. Most construction, plant, working at height, confined space and National Highways roles need the Safety Critical Medical at £155. Pre-employment checks, forklift and plant operators on sites that do not ask for a safety critical medical, and general fitness for work are usually covered by the Fit to Work Medical at £95. If a client or contract sets its own standard, we build a custom medical to match it.
Is the drug and alcohol test included?
Yes. A urine drug screen and a breath alcohol test are both included in the £155 Safety Critical Medical, where most providers charge extra. We also do standalone workplace drug and alcohol testing — pre-employment, random, for-cause and post-incident — without a full medical.
How long is a medical certificate valid for?
Most employers ask for a repeat every three years, more often over 65 or where a health condition needs it, and again after a serious illness, injury or an absence of more than four weeks. Some sites use shorter intervals from 55. Your employer decides what they accept, so check with them.
What do you do besides medicals?
Health surveillance where the regulations require it: audiometry, spirometry, hand-arm vibration and skin checks, plus night worker assessments, food handler assessments, nurse and physician referrals and DVLA driver medicals.
For employers
Can you come to our site?
Yes, anywhere in the UK, including nights and weekends. We quote per person once we know the roles, the numbers and the standard you need to meet. There is a call-out element in the quote that rises with the distance from our Ilkley clinic, so tell us where you are when you enquire.
Can you invoice us rather than take payment on the day?
Yes. Employers can be set up on an account with monthly invoicing and one point of contact, which is how most of our construction and agency clients work. Individuals booking for themselves pay when they book.
Do you charge VAT?
No. We do not charge VAT on our services, so the price you are quoted is the price you pay.
Do we get a record of who has been assessed?
Yes. Certificates go to you as well as to the worker, and we will provide a register of everyone assessed on request. The worker receives a copy of their own medical notes; you receive the certificate and the fitness outcome, not their clinical detail.
Not sure what you need? Tell us the roles, the numbers and the standard you have been asked to meet, and we will tell you which assessment fits and what it costs. Call 0113 531 4947 or email info@ypchealth.co.uk.
Private GP, blood tests and diagnostics
For individuals, with no registration and no referral needed.
Private GP appointments
Can I see a GP without registering?
Yes. Private GP appointments are open to anyone, in clinic or by video, and you keep your own NHS GP. A standard 20-minute appointment is £90. There is a 10-minute follow-up at £55, a 40-minute extended appointment at £160 and a 60-minute appointment at £250.
Can the GP prescribe medication?
Yes, at the GP’s clinical discretion. You pay the pharmacy for the medicine itself. A private prescription issued during an appointment is £15, or £35 if it is issued separately afterwards. Paying for an appointment does not guarantee that a prescription will be provided.
Can the GP refer me or write a letter?
Yes, where it is clinically appropriate. The GP can write specialist referral letters for private or NHS care from £40, and arrange blood tests, ECGs and imaging. Simple letters and certificates start at £45 and complex letters, forms and reports at £75.
Can a GP help with something found at my medical?
Yes, and it is one of the reasons people use us. If your medical turns something up you can take it to your own NHS GP, or see one of our in-house GPs from £90 and get an answer in days rather than weeks.
Blood tests and diagnostics
Can I have a blood test without seeing a GP first?
Yes. You can choose from our private blood test profiles and book directly — no referral and no appointment with a doctor first. The appointment takes about 15 minutes.
How quickly do I get my results?
Most results are back within two to three working days and are emailed to you as a YPC Health report, with every result colour-coded against its reference range so you can see at a glance what is in and out of range.
Will someone explain my results?
The report is written to be readable on its own. If you want a clinician to go through it, book a GP appointment; a GP review of external or existing results outside an appointment starts at £45.
What else can you do in one visit?
ECGs, spirometry, hearing tests, allergy and intolerance testing, ear wax removal by microsuction, travel and other vaccinations, and a full Health MOT. Many people combine two or three in a single appointment, and we can come to your home or workplace for blood draws.
We are not able to take over your NHS care, issue NHS prescriptions or manage a long-term condition in place of your own GP. What we can do is see you quickly, investigate, treat what is in our scope and write to your GP or a specialist where that is the right next step.
Vaccinations, fees and feedback
The vaccination questions we are asked most, and how paying, records and complaints work.
Vaccinations
Why vaccinate?
A vaccine lets your immune system learn to recognise a disease without you having to catch it first. Your body makes antibodies in response to the vaccine and keeps them, so if you meet the real infection later your body can destroy it before it makes you ill — or at least make the illness much milder.
Are vaccines safe and effective?
The vaccines we give are licensed for use in the UK and are among the most closely monitored medicines there are. No vaccine is 100% effective in 100% of people, and none is completely free of side effects, but for every vaccine we offer the protection is judged to outweigh the risk. We will go through the specific risks and benefits with you before you consent.
Why do some vaccines need to be repeated?
Protection from a single dose can fade over time, and some diseases need more than one exposure before the immune system responds strongly enough. That is why schedules have boosters, and why travel vaccines have set intervals you need to plan around.
Can I still get ill after being vaccinated?
Yes, it is possible. Being vaccinated makes infection less likely and usually makes it much less severe, but it is not a guarantee, which is why a flu jab is not a reason to stop washing your hands or to go to work unwell.
What side effects should I expect?
Most commonly a sore, red or slightly swollen arm for a day or two, and sometimes a mild temperature, headache, tiredness or aching. These usually settle within 48 hours. Serious reactions are rare; we keep you in the clinic briefly after your vaccination and we are equipped to treat an immediate reaction.
Fees, payment and feedback
How do I pay?
Individuals pay by card when they book online, which is the quickest way to secure an appointment. In clinic we can also take card, cash or bank transfer. Employers on an account are invoiced monthly.
Do your prices include everything?
The price of an appointment covers the appointment itself. Things added on the day — prescriptions, letters and reports, extra blood tests, vaccines, an ECG or laboratory confirmation of a drug screen — are charged separately and are listed on the relevant service page. Where extra work is needed we tell you the likely cost before we do it.
Who will I see?
A GMC-registered GP, an HCPC-registered clinician or an NMC-registered nurse, depending on what you have booked. YPC Health is registered with the Care Quality Commission and has been running since 2017.
How do I give feedback or make a complaint?
We would rather hear it than not. You can leave feedback through our patient survey, or raise a complaint in writing by letter or email and we will work to resolve it as quickly as we can. Our complaints process sets out how we handle it and how long it should take.
Do you travel outside Yorkshire?
Yes. We work UK-wide for employers, and the further you are from the Ilkley clinic the larger the call-out element of the quote. Tell us where you are and how many people are involved and we will price it.
Prices on this page were correct at the time of writing and are confirmed when you book. Full terms, including cancellation and non-attendance charges, are in our terms and conditions.
Still not sure? Just ask.
Call 0113 531 4947 between 07:00 and 17:00, Monday to Friday, or email info@ypchealth.co.uk and a person will answer you. YPC Health, 1 Skipton Road, Ilkley, LS29 9EH · free parking outside · CQC registered · established 2017.